ODU ILR POLICIES

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Office Hours:

The office is located in Room 125, Virginia Beach Higher Education Center, 1881 University Drive.  Normal hours are 9:30 a.m. to 3:30 p.m. Monday through Friday.  Other hours by appointment.

Address ALL MAIL to:

ODU/ILR
1881 University Dr
Virginia Beach VA 23453

The phone number is 757-368-4160.
Voice mail is available when the office is closed.

This is a volunteer run organization.  We have two paid part-time employees and they cannot do all the work that the ILR requires.  We reply on, and we can always use more, volunteers.  If you have ideas that can lead to an improved ILR, volunteer that information and yourself to the ILR office and we will contact one of our committees or the Board to follow up.

Enrollment:

The administrator will enter each class/event registration in the order received at ILR.  Each individual entry receives a sequence number and if a wait list becomes necessary, that sequence number determines the order of the wait list for that class/event.  The administrator or appropriate Committee will make every effort to accommodate all persons signing up for a class/event, however, sometimes a wait list is unavoidable.  A waiting list is maintained for all classes and social/travel events.  Check refunds will be issued for activities and trips.  Voucher will be issued for classes.  The wait list is based on the principle of “first come, first served.”  If additional sessions are scheduled for an overbooked class/event, previously wait listed members will be given preference for the additional sessions.  Members are encouraged to make their class selections and return their class/event registration forms promptly to prevent being “wait listed.”

The processing of incomplete forms is a time-consuming and burdensome job.  Please assist us by making sure your membership and registration forms are accurate and complete.  This includes including the “tear-off” information strips for activities.

Members always have priority to attend any of our functions.  Guests are welcome if there is space available.  Call the office to check  The applicable fee will be paid. 

Checks for Classes

ONE check may be written to cover ALL the classes in which you enroll.

Class Cancellations

 If a member cancels a program (at least 4 days in advance), they will receive a refund voucher (minus a $2 administrative fee).  Note:  For trips, the member will receive a refund check, but the refund will vary according to the individual trip policy.

 If ILR cancels a program, the members will receive a full refund voucher for a class, or full refund check for a trip.

 Nametags

 A nametag is issued to all members.  We request that you wear it to all class meetings and special events.  It is useful for meeting new friends.  You may fill out back of card indicating any health information in the event of an emergency.

 Inclement Weather:

Virginia Beach Higher Ed Center (VBHEC) follows the lead of ODU’s main campus.  When ODU is closed due to inclement weather, ILR classes are cancelled.  If there is a 1-2 hour delay, the ILR morning class is cancelled, but afternoon class will go on, unless we notify members by phone and/or email.

For up-to-date ODU closing and delay information:

  • Check local radio and TV stations (3, 10, and 13)

  • Call the ODU main campus info line:  683-3000 (has a recorded message)

Pictures:

Frequently pictures are taken in classes and at events.  But we recognize that some of you wish to preserve your privacy and we try to honor that.  If you prefer to not have your picture taken, displayed in our scrapbook or printed in our newsletter, please notify the photographer when you notice the picture is being taken.



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© Institute for Learning in Retirement
Old Dominion University
Virginia Beach Higher Education Center